Cancellation policy
Eye Care Angel Auto-Replenish Subscription Policy
Frequency and automatic renewal. At checkout, you may choose delivery and billing every 1 month or every 2 months. Your subscription renews automatically at the frequency you select until you cancel.
Charges. Shopify securely stores your payment method. Each subscription order is charged at the product price and applicable taxes shown at checkout. Any future price change will be communicated before it applies, as required by law.
Shipping. Canada standard shipping is included with each subscription delivery. Express shipping is not included and costs extra when available. Delivery times are estimates and may be affected by carriers, weather, remote locations, or other circumstances outside our reasonable control.
Manage or cancel. You may skip, pause, change your delivery frequency, or cancel at any time before the next order is processed. Sign in to your Shopify customer account or use the manage-subscription link in your order email. Changes made after an order has been processed apply to future orders. Orders already processed are subject to our Return and Refund Policy.
Payment problems. If a renewal payment fails, Shopify may retry the payment and may notify you. We may pause or cancel the subscription after unsuccessful payment attempts.
Contact. For help, use the contact form at eyecareangel.ca/contact or call Eye Care Angel Canada at 778-900-3646 before your next order is processed. Nothing in this policy limits rights available under applicable consumer protection law.
護眼天使自動補貨訂閱政策
配送頻率與自動續訂。結帳時可選擇每 1 個月或每 2 個月配送及收費一次。訂閱會按你選擇的頻率自動續訂，直到你取消為止。
收費。付款資料由 Shopify 安全保存。每張訂閱訂單將按結帳所示的商品價格及適用稅金收費。如日後價格變更，我們會依適用法律在生效前通知你。
配送。每期訂閱均包含加拿大標準免運；快遞不包含在內，如可選用則須另付費。配送時間為估計，可能因承運商、天氣、偏遠地區或其他非我們合理控制的情況而延誤。
管理或取消。你可在下一張訂單處理前，隨時跳過、暫停、變更配送頻率或取消。請登入 Shopify 會員帳戶，或使用訂單電郵中的訂閱管理連結。訂單處理後才作出的變更，將從之後的訂單開始生效；已處理訂單受退換貨及退款政策約束。
付款問題。如續訂付款失敗，Shopify 可能重試付款並通知你。多次付款失敗後，我們可能暫停或取消訂閱。
聯絡。如需協助，請在下一張訂單處理前使用 eyecareangel.ca/contact 聯絡表格，或致電 778-900-3646。此政策不限制適用消費者保護法律所賦予的權利。